Call us toll-free: (520) 792-3080
Call us toll-free: (520) 792-3080
Questions? Email us at sales@lunaindustriesinc.com

General

  • faqs

    What is your return policy?

    Every item on our website comes with a 100% Satisfaction Guarantee. If you are not completely satisfied with you order…

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    How can I change or add to my order?

    Once an order is placed, we are generally not able to change or add to an order.

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  • faqs

    What if my parts arrive damaged?

    Please report damaged parts or accessories within 30 days of your purchase date and we will provide instructions for returning…

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  • faqs

    How do I know if my order has been shipped?

    You will receive an email with tracking information once your order has been shipped.

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  • faqs

    Do I have to have the original packaging for returns?

    All returns (excluding defective items) have to be returned in the original package and in resalable condition.

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  • faqs

    What is the warranty for a product I’ve purchased?

    Almost all of our products come with a 1 year warranty from the original date of purchase. The following are…

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    What is your pricing policy?

    We make every attempt to keep our prices accurate. However, occasionally supplier changes, photography errors and pricing errors may occur.…

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  • faqs

    Where do you charge sales tax?

    We are required to charge sales tax in every state where we have a business location. Currently, that represents the…

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  • faqs

    How can I find out the ETA of my order?

    If you need to find an ETA for an order, please call us at (520) 792-3080.

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